How It Works
Earn points while dining-in or while using the Newk’s App. Redeem points for FREE food and get access to exclusive deals, surprise perks and much more.
10 points for every $1 spent in-store or online
Get Exclusive Deals
Get access to deals, promotions and many more.
Redeem your points for FREE food!
Get a Free drink on us, just for signing up!
Free Slice of Cake
Get a free slice of cake on your birthday!
Another Free Slice
Refer a friend and get a FREE slice of cake on us!
Redeem in-store or online through the app, for simply provide your phone number to your cashier when checking out to check available Rewards. Limit one earned Reward redemption per order / check.
Download the newk’s app
- Our mobile app is the BEST way to get Newk’s Rewards!
- Earn and redeem points, place your orders curbside, delivery, pickup or even order from your table.
- Get exclusive offers and perks - all from your mobile device.
How can I join Newk’s Rewards?
Simply create an account online above or download the Newk’s App.
How does Newk’s Rewards work?
Receive 10 points for every $1 you spend.* Unlock FREE Newk’s food when you hit a certain points amount – Rewards like FREE Sandwiches, Soups, Pizzas, Desserts and more! But wait – there’s a lot more: when you sign-up, you’ll get an instant offer to use, which you can use anytime in the next 2 weeks. You will also receive a birthday reward the week of your birthday, exclusive news and special offers. *Alcoholic beverages, catering orders, gift card purchases, and tax are not eligible to earn Rewards points.
How do I earn points?
You can earn in multiple ways:
– Order Through The App: The best way to participate in Newk’s Rewards is the mobile app. Order and automatically get your points, redeem your Rewards easily and more.
– Order Online: Using any web browser, visit order.newks.com and place your order. Be sure to log into your Newk’s Rewards account at checkout to ensure the points are automatically added to your profile.
– At a Newk’s location: Make sure to give your phone number to your cashier to earn your points.
Do I get rewards for getting my friend to join?
Invite a friend to Newk’s Rewards, get a FREE Slice of our delicious cake! Pop open your app, go to the “My Newk’s” tab, click “Refer-A-Friend,” and text your friend your unique code. You’ll get your Reward as soon as your friend signs up and makes their first purchase! There’s no limit to the amount of friends you can invite – or the slices of cake you can earn!
I have too many apps on my phone, I still use a flip-phone or I just don’t want to use the Newk’s app!
No app, no problem! Sign-up above and that’s it! Make sure you give your phone number to your cashier every time you dine with us or sign-into your account when you order online – and you’re all set!
How do I check my points and rewards?
You can check 3 different ways.
– Online: Go to newks.com/rewards.com and sign in to your account by clicking on the “Sign In/Login” button. You will see your points and any available rewards.
– The Newk’s App: Tap the “Rewards” tab at the bottom of your screen. This will display how many points you have accumulated towards your next reward.
– In-Store: Simply provide your phone number to your cashier – and they’ll let you know how many points you have and any available Rewards.
Do my points expire?
Points only expire if you haven’t earned any points for 12 months. Make sure you use your Rewards in a timely manner – who wouldn’t want to get free Newk’s as soon as possible?
I received a birthday offer, where did it go?
We understand your birthday is special, and we think you should celebrate it for more than just one day! Birthday offers are valid for 14 days. You’ll receive 7 days prior to the big day, and it will be good 7 days after.
You can find your Birthday Free Slice of Cake:
– The Newk’s App: Tap the “Promos” tab at the bottom of your screen and then select “OFFERS”. This will display all of your available Rewards.
– Online: Go to newks.com/rewards.com and sign in to your account by clicking on the “Login/Sign In” button. Select “Offers” and using the drop-down menu, you will see all of your available Rewards.
– In-Store: Provide the cashier your phone number to the cashier – they will let you know if your Birthday Reward is in your account.
How will I be notified that I have earned a reward?
You will receive an email and/or push notification if you use the Newk’s app. You can also check your account balance and available rewards in one of our locations by providing your phone number to the cashier.
How old do I have to be to join Newk’s Rewards?
We welcome you in Newk’s Rewards if you’re 13 years of age or older.
How do I update my communication preferences?
Simply open your Mobile app and click “My Newk’s” and “My Account” and update how you like to receive news and offers from Newk’s!
How do I deactivate my account?
You can delete your app, or sign-in above and delete your account. If you need further help, contact us at [email protected]
I forgot to give my phone number to the cashier during an in-store visit, what do I do?
No Worries! We will make sure you receive your points.
If there is a barcode on your receipt, you can simply scan that in the Newk’s app. Under the “Rewards” tab you will see a red “Scan” button. Use this to scan your receipt and your points will automatically be added to your account.
If there is no barcode on your receipt, please email a picture of the receipt to [email protected] and we will be happy to manually upload your points for you.
How do I add a gift card to my Newk’s rewards account in the app?
To use your gift card in the new Newk’s Eatery app, please follow these steps:
– Start a new order and proceed as usual.
– When you reach the last screen (payment), choose “Add Payment Method.”
– You’ll be prompted to add a gift card by using the card number (long number in the upper-left of the card) and PIN (6 numbers in the scratch-off area).
– Once you’ve put the card information in, you can save the card for later use in the app or just use it for the current order.
– If you want to put the card in but not order right now, just follow the steps above, add the card, and then back out of the order.
If you have any other questions about the app, please feel free to email us at [email protected].
How do I redeem a reward?
Make sure you add the item to your order before you check out. For example, to use your Free Drink reward, you’ll need to add a drink to your order when you’re making the order, and then apply the Free Drink reward at checkout.
How do I use a limited time offer?
– The Newk’s App: Please go to the “Promos” tab and then click on the “Offers” tab.
– Online: Log into your account and apply the available “Reward” at checkout.
– In-store: You can just tell the cashier you want to use your reward when you check out.
*For the offer to apply correctly, please ensure the necessary items are on your check prior to checking out.
Do all Rewards cost point?
Great question! Most Rewards do require an exchange of points for the free item. (800 pts. for a Slice of Cake, 1,500 pts. for a Free Pizza, etc.) Occasionally, you will receive a limited-time offer Reward in your account. These do not cost any points, but be sure to use them before they expire.
Experience an iOS Crosstracking error?
We’re so sorry to hear you’re having trouble with the site on iOS. The best way to access the Newk’s Rewards program is actually through the Newk’s app. If you use the app, you won’t have to worry about browser crosstracking.
Here’s the link to download the app: https://apps.apple.com/us/app/id1199074383
How do I update my payment in the app?
You can update your payment method during the “Payment” step of the ordering process. If you need additional assistance, please email [email protected].
I ordered delivery through the app and my order was wrong or something was missing.
We’re so sorry to hear that you had a bad experience! Not receiving a correct delivery order is definitely frustrating. We’d like to make sure the store knows where they can improve. Please go to newks.tellusdirect.com and fill out the short survey there, so we may get to the bottom of the issue. Please contact the store directly for any sort of refund assistance.
Having trouble logging In to your rewards account or forgot your password?
Use the “forgot password?” feature on the app or at newks.com/rewards#login to reset your password and log in. When you do this, remember to check your spam or promotions tab for the password reset email.
How often can I redeem an reward?
You can redeem (1) Reward per 24 hour period.
I have issues with my mobile app, points, rewards or anything else – what do I do?
We’re here to help! Contact us at [email protected] and we’ll get back to you within 48 hours!