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Rewards - Newks

Frequently Asked Questions

How Can I Join Newk’s Rewards?

Simply create an account online above or download the all-new Newk’s App.

How Does Newk’s Rewards Work?

Receive 10 points for every $1 you spend.* Unlock FREE Newk’s food when you hit a certain point amount – Rewards like FREE Sandwiches, Soups, Pizzas, Desserts and more! But wait – there’s a lot more: when you sign-up, you’ll get an instant offer to use, which you can use anytime in the next 2 weeks. You will also receive a birthday reward the week of your birthday, exclusive news and special offers. *Alcoholic beverages are not included in eligible purchases to earn Rewards points.

How Do I Earn Points?

You can earn in multiple ways:

  1. Order Through The App: The best way to participate in Newk’s Rewards is the mobile app. Order and automatically get your points, redeem your Rewards easily and more.
  2. When you’re at Newk’s location – make sure to give your phone number to your cashier to earn your points.
  3. Redeem a Reward – you’ll automatically be credited your points when you redeem a Rewards tied to your check, whether you redeem in-store or online. If you redeemed on your app in-store, make sure to provide your unique code to your cashier.
How Do I Get Rewards For Getting My Friend To Join?

Invite a friend to Newk’s Rewards, get a FREE Slice of our delicious cake! Pop open your app, go to “My Newk’s” and Refer-A-Friend, and text your friend your unique code. You’ll get your Reward as soon as your friend signs up and makes a purchase! There’s no limit to the amount of friends you can invite – or the slices of cake you can earn!

I have too many apps on my phone, I still use a flip-phone or I just don’t want to use the Newk’s app!

No app, no problem! Sign-up above and that’s it! Make sure you give your phone number to your cashier every time you dine with us or sign-into your account when you order online – and you’re all set!

What’s The Difference Between Eclub And Rewards?

If you were a member of our eClub- it’s the same benefits of getting exclusive offers - plus a lot more! You now earn 10 points for every $1 spent, plus a sign up and birthday offer and new exclusive deals. You can let us know if you prefer emails, text messages or prefer to participate only on your mobile app. Newk’s Rewards is for our biggest fans!

IMPORTANT - If you want to keep receiving great email offers from us, you’ll need to update your account above or download the app.

How Do I Check My Points & Rewards?

You can check 3 different ways.

  1. Online, go to sign into your account by clicking on the Sign In/Log in tab. You will see your points and any available rewards.
  2. On the Newk’s App Tap Rewards at the bottom of your screen. This will display how many points you have accumulated towards your next reward.
  3. Simply provide your phone number to your cashier – and they’ll let you know how many points you have and any available Rewards.
Do My Points Expire?

Points only expire if you have haven’t redeemed any rewards or earned any points for 12 months. Make sure you use your Rewards in a timely manner – who wouldn’t want to get free Newk’s as soon as possible?

I Received A Birthday Offer, Where Did It Go?

We understand your birthday is special, and we think you should celebrate it for more than just one day! Birthday offers are valid for 14 days. You’ll receive 7 days prior to the big day, and it will be good 7 days after.

How Will I Be Notified That I Have Earned A Reward?

You will receive an email and/or push notification if you use the Newk’s app. You can also check your account balance and available rewards in one of our locations by providing your phone number to the cashier.

How Old Do I Have To Be To Join Newk’s Rewards?

We welcome you in Newk’s Rewards if you’re 13 years of age or older.

How Do I Update My Communication Preferences?

Simply open your Mobile app and click “My Newk’s” and “My Account” and update how you like to receive news and offers from Newk’s!

How Do I Cancel My Account?

You can delete your app, or sign-in above and delete your account. If you need further help, contact us at [email protected]

I Have Issues With My Mobile App, Points, Rewards Or Anything Else – What Do I Do?

We’re here to help! Contact us at [email protected] and we’ll get back to you within 48 hours!